In an un-fortunate scenario, of Termination or Cancellation of Service Agreement, Mahandru Associates Refund Policy is given as below;
Contract / Legal Fee
ü Contract / Legal Fee is payable to Consultant at the time of signing the service agreement with Mahandru Associates.
ü If the Client changes his/her mind and requires to terminate or cancel the service agreement within 5 Days of signing the contract, he/she is eligible to take Refund of 70% of the service / contract fee.
ü 30% Deduction will be taken towards the administration charges of the company.
ü After the 5 Days initial grace period, the service / contract fee become completely Non-Refundable under whatsoever the conditions may be.
Application / Processing Fee
ü Application / Processing Fee is payable to Consultant once the documentation is completed / Application is ready for submission / appointment is booked from respective entity.
ü Application Fee is 100% Refundable if in case the Application is Rejected due to any Negligence from the Consultant.
ü Application Fee is 50% Refundable if in case the Expiration of the Service Agreement without any definite outcome of the Application.
Management / Consultation Service Fee
ü Management / Consultation Service Fee is ONLY payable to Consultant at the time of Application Approval / Completion.
ü Management / Consultation Service Fee becomes Non-Refundable once the Scope of Activity is completed as per service agreement signed.
Govt. Fee & Due Diligence Fee
ü Any Govt. Fee & Due Diligence Fee is payable to the respective govt. authorities by the Client of Residency & Citizenship by Investment Programs.
ü Govt. Fee & Due Diligence Fee including but not limited to Application Processing Fee, Certificate of Naturalization Fee, Citizenship Certificate Fee, Passport Fee etc. is Non Refundable as per the Govt. Application Procedures.
Donation in Govt. Funds / Investment Amount
ü Any Donation in Govt. Funds / Investment Amount is payable to the respective govt. authorities / Direct Investment by the Client of Residency & Citizenship by Investment Programs.
ü Donation in Govt. Funds / Investment Amount including but not limited to investment in Real Estate / Business / Govt. Bonds etc. is as per Exit Plan of the respective govt. authorities.
ü In case of any Refund claim, the Client has to request the same clearly in written email / letter form stating the exact reason of Refund claim.
ü After receiving the Refund request, Consultant will evaluate the reason and confirm the eligibility of the claim as per Refund Policy.
ü After the claim amount is finalized, Client has to sign a Settlement Agreement with Consultant.
ü Any / all services / application will be suspended from the Consultant once refund claim is raised.
ü Refund payment will take 21 – 27 working days to be reimbursed to the Client.
The Service Fee / Application Fee paid to Consultant will be non-refundable at any time after signing this contract and expiry of the grace period of Refund Claim, if the Client wants to withdraw / cancel / not willing / able to continue the application due to any reason or circumstances / Lack of personal interest in program / Being impatient / exasperated during the program / Any assumption / judgement on application status at any point / Un-Official announcement of the final decision / delay or failure to provide any document / info as required by authorities / Failure during any random evaluation by a national security agency of the respective countries / Termination of Agreement by Cause / Any direct contact / bypass to Mahandru Associates / Breach of Any Article of this Agreement / Application decline due to wrong particulars / medical / security checks / hidden information by the Client / application processed (unconditional) / force majeure conditions / state of war / act of God.